Glass and access belong together
Make a list by room and side of the building. Pair it with photos taken from a safe position, then tell us which windows face the street, a courtyard or a shared space.
Count the work by location, not just by room
A room can have several panes, opening sections and doors with glass. List them in a way that is easy to recognise at the property, such as lounge front window, kitchen courtyard window and glass beside the entrance. State whether you want inside glass, outside glass or both discussed.
| Location | Scope to identify | Access question |
|---|---|---|
| Street-facing windows | Panes and sides to clean | Is the approach on your property or a shared/public area? |
| Courtyard windows | Glass, opening sections and doors | Which gate leads to the courtyard? |
| Inside rooms | Glass and any requested frame or track work | Can furniture and window furnishings be moved clear? |
Our window cleaning in Wellington service covers the main glazing discussion. The Lower Hutt inventory makes the quote specific to your building.
Describe each side of the building
For central Lower Hutt or Petone, tell us the actual entrance and street arrangements. A street-facing window and a rear courtyard window can require different access. Include any gate, shared path or permission needed to reach the rear of the property.
Photograph obstructions from a position you can reach safely. Show planting, furniture or other items that limit the approach. Give us the building layout and height information you know; we’ll discuss suitable access and the work that can be agreed.
- Name the entry door and courtyard gate.
- Explain shared access and who can give permission.
- Describe parking or unloading arrangements on the actual street.
- Identify panes that are difficult to reach.
- Provide a contact for access questions.
Separate glass, frames and tracks
Window glass, frames and tracks are different parts of the scope. Tell us which need attention rather than assuming a glass-cleaning request covers every surrounding surface. Include any care notes for coatings, films, tinted glass or joinery finishes.
If a mark remains after earlier cleaning, describe it and tell us what was used. That helps us distinguish ordinary dirt from a concern that needs closer assessment. Keep manufacturer instructions available and leave difficult access or specialist marks for discussion.
Make the agreed areas accessible
Move small objects from window sills and put delicate items somewhere secure. Tell us about furniture that will remain close to the glass and any window furnishings requiring care. Agree the scope before moving heavy furniture or trying to reach an awkward pane.
For straightforward reachable glass between visits, our guide to cleaning windows without streaks covers clean tools and finishing technique. For the quoted visit, focus on the inventory and access so we can plan the work properly.
A Lower Hutt glazing brief
“Please assess inside and outside glass at our Lower Hutt property. The lounge faces the street; kitchen windows open to a rear courtyard through a side gate. We’d also like frame and track work discussed separately. We can send photos and clear the window sills. Please confirm suitable access and the quoted scope.”
Add your address, any upper-level panes, care instructions and preferred timing. We’ll use those details to discuss a tailored quote.
Your questions, answered
Are frames and tracks part of the same request?
Tell us if you want them included. We’ll agree glass, frames and tracks as clear parts of the scope.
What if access is through a shared courtyard?
Explain who controls access and what permission is needed. We’ll discuss the route and suitable arrangements before confirming the work.