Keep the clean practical
List rooms, stairs and traffic lanes, then tell us which furniture will stay. Share carpet-care information and any products already used on marks so we can discuss an appropriate plan.
Mark the areas you want us to assess
Walk through the home and make a room list. Note the routes from doors to seating, the carpet beside beds and any connecting hallway or landing. Point out where the concern is everyday traffic and where it is a particular spill, existing wear or changed colour.
| What to record | What it helps us understand |
|---|---|
| Room or stairway | The boundaries of the work you want quoted. |
| Traffic lane | Where repeated foot traffic has left a visible difference. |
| Spill or mark | The location, timing and treatment history. |
| Furniture remaining | The accessible carpet and the areas to discuss cleaning around. |
This room plan supports our carpet cleaning in Wellington service. Keep the actual carpet’s care instructions with the enquiry if you have them.
Tell us what has already touched the carpet
A stain enquiry needs more than a close-up photo. Include what was spilled, when it happened and the name of any cleaner used. If the carpet fibre is unknown, send the care information you have instead of guessing.
Our guide to carpet stains explains first steps and when to stop experimenting. A persistent mark is a reason to discuss the carpet and its condition before another treatment is tried.
Make the equipment route part of the plan
For your Miramar address, identify the legal unloading point and the entrance leading to the carpeted rooms. Include gates, steps, shared paths or a change of level. Parking permissions and restrictions depend on the actual street and space, so confirm the arrangements you can offer.
- Clear small items and personal belongings from the agreed floor areas.
- List furniture that will stay, including beds, sofas and storage units.
- Agree responsibility for movable furniture before the visit.
- Keep the path from the entrance to the rooms clear.
- Tell us how people and pets will stay outside the work area.
Work backwards from your next use of the room
If visitors, furniture delivery or a move are part of your plans, mention them at the enquiry stage. We’ll discuss the cleaning approach and the room-use arrangements before you rely on a particular sequence.
Follow the handover advice for drying, foot traffic and furniture. Keep those instructions available to the people who use the rooms, especially if someone else receives the handover on your behalf. A clear contact person helps prevent mixed messages.
An occupied-home brief
“We’re in Miramar and would like the lounge, hallway and two bedrooms assessed. There is a spill beside the sofa and a traffic lane near the front door. We can clear small items, but the beds and sofa remain. We’ll send carpet-care information and photos of the entrance. Please advise on room use after the clean.”
For other household tasks, our Miramar house cleaning page helps separate routine surfaces from specialist carpet work.
Your questions, answered
Are you based in Miramar?
Our business is based in neighbouring Strathmore Park. Send your Miramar address and preferred timing so we can discuss the visit arrangements.
Can I send photos of the carpet and entrance?
Yes. A wider view of the room, a closer view of the concern and a photo of the access route help us understand the job.