Work backwards from key return
Tell us when the property becomes available, what will still be inside and when keys must be returned. Add the room list, access arrangements and any carpet or window work you want discussed separately.
Leave a clear window for the clean
Start with the key-return date, then identify when movers or your household will finish clearing the agreed rooms. Give us the actual access window when you enquire. Cleaning is easier to scope when we know whether cupboards, floors and rooms will be empty.
| Stage | What to arrange |
|---|---|
| Before the visit | Remove belongings from the agreed areas and confirm access. |
| During the clean | Keep power and water available and nominate one contact. |
| Before key return | Allow for your room-by-room check and collect remaining belongings. |
Our move-in and move-out cleaning in Wellington service covers the main moving-clean scope. This plan helps coordinate that work for a Lower Hutt address.
Put the room clean in writing
List the rooms and the particular tasks you want quoted. For the kitchen, name the surfaces and any cupboard or appliance detail to discuss. For bathrooms, identify the fittings and floors. Tell us about storage areas, stairs and spaces that need to be left alone.
Carpet cleaning and window cleaning should appear as separate enquiries with their own area lists. That lets us discuss the work and its sequence clearly. Ask about any stubborn marks or existing damage before assuming they can be resolved within a general room clean.
- Kitchen surfaces and separately requested internal detail.
- Bathroom fittings and agreed floor work.
- Bedrooms and living areas, including what will remain inside.
- Cupboards or storage spaces to include once empty.
- Hallways, stairs and any excluded areas.
Keep the property ready for the agreed work
Arrange for the agreed rooms to be accessible and for power and water to remain available. Confirm who supplies entry and who can answer a question during the visit. Keep private key or security details for the direct arrangement with us.
For central Lower Hutt or Petone, describe the correct entrance and current street parking arrangements. If movers, rubbish collection or another vehicle will use the same space, separate those activities where possible. A shared driveway or rear unit also needs clear instructions.
Use the same room list for handover
Walk through the property using the agreed scope rather than a new list made at the door. Check each room, collect remaining items and note anything you need to discuss. Keep the cleaning record with your moving paperwork and allow time for your own key-return arrangements.
Use the moving-out cleaning checklist to organise your room review. If carpets need a separate assessment, prepare a Lower Hutt carpet cleaning enquiry with the mark history, furniture and aftercare questions.
The right scope depends on the property and the cleaning needed. We’ll discuss the work you want arranged; tenancy and bond decisions sit outside the cleaning quote.
A Lower Hutt moving-clean brief
“Our movers leave the Lower Hutt property on Thursday and keys are due back on Monday. The two bedrooms, lounge, kitchen and bathroom will be empty. Please discuss cupboard interiors separately and quote carpet work as an additional scope. Power and water will remain on. The entrance is at the rear of the shared drive.”
Add your full address, preferred cleaning window and the person who will check the property afterwards. We’ll confirm the details before agreeing the visit.
Your questions, answered
Should the rooms be empty before cleaning?
Tell us what will remain so we can agree the scope accurately. Have the areas quoted as empty cleared before the visit.
Does a move-out quote automatically include carpets and windows?
List those requests separately. We’ll discuss the areas, access and sequence alongside the room-cleaning scope.
Can you promise the return of my bond?
Bond decisions are separate from our cleaning work. We’ll agree the cleaning scope with you and discuss any specific concerns before the visit.