Care underfoot

Carpet cleaning tips and care guide

Good carpet care starts with regular dry-soil removal, prompt attention to spills and a cleaning method suited to the carpet. Use this guide to plan routine care and your next professional clean.

Vacuuming a light-coloured carpet beside a hard floor
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Before choosing a method

Find the carpet's care instructions if you have them. Fibre, backing, construction and warranty requirements matter as much as the mark you can see.

Carpet care between deeper cleans

Vacuum regularly with a setting and attachment suited to the carpet. Concentrate on entrances and frequently used routes, where grit is carried further into the house. Keep entrance mats clean so they can collect loose soil.

Blot a fresh spill rather than rubbing it across a larger area. Our carpet spill and stain guide explains the first steps and the information to give a cleaner when a mark remains.

How often does carpet need cleaning?

Use the manufacturer's schedule as your starting point, then consider foot traffic, pets and visible soiling. Vacuuming and professional cleaning do different jobs; one does not replace the other.

Read how often carpets should be cleaned for a practical way to organise routine care and review when a deeper clean is due.

Compare carpet cleaning methods

The words steam cleaning and dry cleaning cover different processes. Ask what method will actually be used, how soil is removed and whether it suits your carpet's care requirements.

Our steam cleaning versus dry cleaning comparison sets out the differences in moisture, access and preparation. A method that suits one carpet is not automatically right for another.

Prepare the room and plan for drying

Clear small items, identify marks and let us know about access and any furniture that needs discussing. Explain previous cleaning attempts, especially if a stain returned or the carpet stayed damp.

Follow the carpet-cleaning preparation guide and plan around carpet drying time. Keep rugs and furniture off damp carpet until the cleaner's return-to-use instructions are met.

Start here

  1. Review your carpet-care routine.
  2. Understand the method you are considering.
  3. Prepare the rooms for a quote and visit.

For carpet cleaning in Wellington, tell us the rooms, approximate area, carpet type if known and the marks that concern you. We also discuss commercial carpet cleaning for workplaces, where access and reopening times need planning.

Carpet care and local cleaning services

Your next step

Let's look after what is underfoot

Share your carpet type, the rooms involved and any marks you would like assessed. We will talk through the clean and the practical arrangements.

Discuss your carpets