Let the surfaces guide the scope
Tell us what needs cleaning and any care instructions for the finishes. Then identify the rooms used most, the tasks you want repeated and the entrance we should use. Your actual home sets the plan.
Start with what needs care
An established home and a newly completed home may have different starting points. Tell us about the condition of the rooms, any recently installed finishes and the tasks you want help with. Keep manufacturer care instructions for benchtops, flooring and fittings available.
If building work is still underway, explain that in the enquiry. Construction dust, remaining trades and household cleaning involve different planning. We’ll discuss the appropriate scope rather than treating a post-building clean as an ordinary recurring visit.
For ongoing household help, our regular home cleaning in Wellington service covers the main scope discussion. Your Porirua room and surface details help us tailor the enquiry.
Build a rota around how rooms are used
Identify which rooms are used every day and which can be discussed less often. A simple rota gives each task a purpose: the shared bathroom needs dependable attention, while a little-used room may have a different priority. The example below is a planning aid to adapt with us.
| Room | Priority to discuss | Information to add |
|---|---|---|
| Kitchen | Agreed surfaces, sink and floors | Benchtop finish, care notes and areas you will clear. |
| Shared bathroom | Fittings and floor tasks | Personal items to move and any delicate finishes. |
| Bedrooms and living spaces | Dusting and floor work | Occupied rooms, items staying in place and exclusions. |
Use our household schedule template to assign your own between-visit jobs and the tasks agreed for a cleaner.
Explain shared or individual access
Give us your Porirua suburb and full address, including a unit number where needed. If the property is reached through a shared entrance or driveway, explain which door to use and any permission needed for parking. For an individual entrance, note gates, steps and the path from the street.
- Confirm who will provide entry and who can answer questions.
- Agree keys or access details directly with us.
- Explain where pets will stay during cleaning.
- Tell us which rooms are occupied or need to stay quiet.
- Keep the agreed surfaces and routes accessible.
A new address can be unfamiliar to everyone involved in the move. A short arrival description and contact number help us find the correct entrance without relying on a general suburb label.
Separate household upkeep from specialist work
List a one-off catch-up separately from the tasks you want repeated. That gives us a clearer view of the first visit and the longer-term routine. If the kitchen or bathroom needs extra detail, describe it before we agree the work.
Carpets can have their own care requirements, furniture plan and aftercare. Use the Porirua carpet cleaning page to prepare that separate enquiry. The same principle applies to window work: name the glass and access requirements rather than assuming they are included in a household visit.
A Porirua household brief
“We’ve moved into a Porirua home and want regular help with the kitchen, bathroom and living-area floors. We have care instructions for the new flooring and benchtop. The entrance is off a shared path; we’ll arrange access and keep one bedroom out of scope. Please discuss the first clean and repeat priorities.”
Add your suburb, room count and preferred timing. If the home is already in a routine, simply describe the tasks that are hardest to keep up with.
Your questions, answered
Should I mention new flooring or fittings?
Yes. Share the care instructions and identify the surfaces concerned so we can discuss the cleaning scope with those finishes in mind.
Is cleaning after building work the same as regular house cleaning?
The scope can be different. Tell us about remaining work, dust and trades so we can discuss the right starting point for the property.