A clear place to start
Peace of Mind provides commercial cleaning and agrees the work around your space and schedule. Start with the rooms, occupancy and access windows that shape your office.
Describe the office people actually use
Floor area alone does not explain a working day. A small office with a busy kitchen and shared bathrooms may need a different plan from a larger space used only occasionally. Tell us about staff attendance, visitor areas and rooms that require permission to enter.
- Reception and meeting rooms: opening times, visitor patterns and presentation priorities.
- Work areas: desks that are clear to clean, shared surfaces and equipment to leave alone.
- Kitchen and bathrooms: how many, how heavily used and any recurring concerns.
- Floors and entrances: surface types, stairs, matting and areas affected by foot traffic.
Agree scope, timing and responsibility
Use a written list so each person understands what is expected. Separate work requested every visit from occasional window or carpet cleaning. Ask which scheduling options are available; do not assume a particular evening or weekend slot.
| Decision | What to confirm |
|---|---|
| Access | Arrival window, building sign-in, keys, alarms and the person responsible. |
| Consumables | Who supplies and replaces soap, paper products and bin liners, if required. |
| Restricted areas | Rooms, files, screens and equipment the cleaner should not handle. |
| Extra tasks | Whether appliance interiors, glass or carpet work need a separate quote. |
| Follow-up | Who receives feedback and how changes to the task list are agreed. |
Prepare a useful first conversation
Send a simple floor plan or room list if you have one. Explain what prompted the enquiry: a new office, changing attendance, an unreliable schedule or a particular area being missed. Specific examples make a clearer brief than asking for a “better clean”.
- List occupied days and preferred cleaning windows.
- Name a site contact who can clarify scope and arrange entry.
- Identify your essential outcomes and any periodic work.
- Ask for the proposed scope, schedule and quote to be confirmed together.
Make it practical
An example to adapt
“Our Wellington office has a reception area, two meeting rooms, a staff kitchen and two toilets. Attendance is highest Tuesday to Thursday. We’d like a regular cleaning plan and a separate discussion about carpet cleaning. Please confirm possible access times and what the quote covers.”
A few helpful details
Can the cleaning be organised around our hours?
The service is planned around your business. Share your available access windows and confirm the proposed schedule directly with Lisa and Francis.
Can you quote specialist or regulated workplaces?
Describe the premises and any specific requirements first. This office page does not promise clinical, food-production or other regulated cleaning standards. Suitability needs assessment.
Helpful references
Service information checked 20 September 2026. Guides are planning aids; confirm the scope for your space.