A clear place to start
List the rooms, agree what happens at each visit and identify periodic work separately. The examples below are planning prompts, not a fixed Peace of Mind service specification.
Build your site checklist
Walk the office during a normal working day. Note where people eat, meet and enter the building, then record the tasks you want assessed. Assign frequency based on the way each area is used rather than giving every room the same schedule.
| Area | Task to discuss | Decision to record |
|---|---|---|
| Reception and meeting rooms | Accessible surfaces, floors and presentation details | Before which visitor days or meetings? |
| Workstations | Clear desk surfaces and surrounding floors | What must staff clear or leave untouched? |
| Kitchen | Benches, sink, agreed appliance surfaces and floor | Which tasks belong to staff between visits? |
| Bathrooms | Toilets, basins, mirrors and floor | How often, and who checks supplies? |
| Bins and recycling | Emptying and moving waste to an agreed point | Who provides liners and handles collection? |
| Glass and carpets | Periodic specialist attention | Separate scope, frequency and approval. |
Give the plan a clear owner
Choose one workplace contact to hold the agreed version of the checklist. Staff requests are useful, but several people changing instructions can make the job inconsistent. Keep restricted areas and equipment permissions beside the task list.
- Add the room, task, frequency and responsible person to each line.
- Mark tasks that your staff handle between cleaning visits.
- Document entry, sign-in and lock-up arrangements separately and securely.
- Agree how extra work is requested and approved.
- Review the plan when attendance, layout or room use changes.
Check a small set of agreed outcomes
A review should be specific enough to act on. Instead of “the office did not feel clean”, record the area, the agreed task and what you noticed. Check the same few priority areas so your feedback is comparable, and include what is working well.
- Look at the agreed reception presentation, bathroom finish and kitchen surfaces.
- Check whether the task was due on that visit before reporting it as missed.
- Record access problems or surfaces that staff had not cleared.
- Discuss the finding with the named contact and agree the next step.
- Update the checklist if the issue is a scope gap rather than missed work.
Make it practical
An example to adapt
“Kitchen — benches and sink — each agreed visit — cleaner. Dishes and food left out — daily — office team. Fridge interior — ask for separate scope and frequency. Site contact — office manager. Review — after occupancy changes or repeated concerns.”
A few helpful details
Should every office be cleaned daily?
A schedule should reflect occupancy, facilities and use. Discuss the rooms individually rather than adopting a universal frequency from a checklist.
Does this checklist certify compliance?
No. It is an operational planning aid. Any sector-specific requirements need separate assessment and are not established by this general office guide.
Helpful references
Service information checked 20 September 2026. Guides are planning aids; confirm the scope for your space.